Competency Model
Perform Mgmt - Perfrom Mgmt

Performance management is closely tied to an organization’s business objectives and with the cost of employees approaching 70% of expenses; it is highly impactful to the bottom line. The process of creating a workforce performance management process is usually referred to as Competency Modeling and since the mid-90s, it has become a popular way to define jobs roles and responsibilities, educate employees, train a workforce, and build leadership.

The idea of a Competency Model has been around for decades. Boyatzis (1982) defines it as “those competencies that are required for satisfactory or exemplary job performance within the context of a person's job roles, responsibilities and relationships.” Additionally, Hughes, Ginnett and Curphy (1999) stated that a Competency Model is a set of desired skills, values, or behaviors the organization feels its leaders need in order to successfully meet current and future business challenges.”

A Competency Model should be a reflection of the following:

  1. Input from experts and high performers in the job being assessed
  2. A process to establish competencies for each major job or job category
  3. Recruitment and selection of employees is based on their match with the competencies
  4. Training should be focused on learning and improvement in the core competencies

Work Effect has the expertise to assist clients in building a customized Competency Model for a particular organization, but in many cases, they have already gone through this process and can determine who they hire, why they hire, how they train, how they measure, and who they invest in to become their future leaders.

With these competencies established, an organization would then utilize an online platform for performance management. Most systems are built using pre-loaded job roles that determine the particular competencies required to perform each job successfully. Since this is usually spearheaded by human relations, job roles, descriptions, requirements and competencies are often provided by that department.

There are a number of online performance management systems to choose from, but many organizations have unique requirements and often require an off-the-shelf platform to be customized.  Work Effects has its own unique system called PerformanceSUMTM that can be used as-is or can be customized to a client’s particular needs.  To build the proper system, Work Effects consults with an organization to determine its unique needs and delivers the appropriate online platform.

Work Effects PerformanceSUM
Implementing the Work Effects PerformanceSUM management system delivers a significant return on investment through operational efficiencies, lower costs and more aligned goals and objectives. Leveraging the core competencies of an organization and streamlining the process of managing performance will allow for better management control of outcomes, a higher degree of transparency, better communication, and improved documentation. Through the use of PerformanceSUM, employees will be more engaged and productive, their goals will be aligned with the organization's and they will be better suited for the responsibilities they hold.

About Work Effects
Work Effects, located in downtown Minneapolis, is a consulting firm with over twenty years of experience.  We help our clients deliver strategic results by developing more trusted leaders and organizations through training, coaching, and assessment programs.  With innovative solutions in the areas of leadership development, culture management, and performance management we have become an industry leader in building trust from the inside out.  We construct programs that are as unique as the client’s organization.  Our modular solutions use scientific tools such as our Revolution 360TM which assesses a leader's transformational capabilities, our Trust & CapacityTM survey, which identifies the root culture drivers of an organization,  our Performance Sum TM, which measures and tracks individual and organizational performance, and our Conflict Lens TM, which identifies constructive outcomes to conflict in the work-place.  We work with clients ranging from mid-cap to Fortune 100 companies.  Our highly experienced team of employees and consultants is very passionate about our work and the impact we have on others.

To learn more about the Work Effects PerformanceSUMTM management system click HERE.

Contact Work Effects at 612-333-4272 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

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If you are looking for a street-tested performance management system, look no further than PerformanceSUMTM. This industrial strength system has a library of over 65 competencies arranged in 11 super-factor groups to help managers get the most from their employees. With the flexibility to accommodate up to 50,000 participants on a global platform, PerformanceSUM’s modular system can handle the needs of an organization including goal setting, appraisals, 360s, mid-year reviews and succession management.

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